Frequently asked questions

Chiropractic care focuses on the assessment and treatment of the muscles, joints, nerves, and movement patterns of the body. While chiropractors are commonly associated with back and neck pain, we also assess other joints and areas that may be affecting how you feel and move.Treatment may include chiropractic adjustments, joint mobilizations, soft-tissue techniques, exercise, rehabilitation, and education. The approach we use depends on your concerns, goals, health history, and comfort level.

People commonly visit us for lower back pain, neck pain, headaches associated with the neck, muscle tension, joint stiffness, and sports-related injuries. We also work with concerns involving the shoulders, hips, knees, ankles, and other joints.Chiropractic care may also help people who feel restricted during exercise, have discomfort from prolonged sitting, or want support returning to regular activity after an injury. Your first appointment helps us determine what may be contributing to your symptoms and if chiropractic care is appropriate for you.

No. Chiropractors are trained to assess and treat the entire musculoskeletal system. This includes the spine as well as the shoulders, elbows, wrists, hips, knees, ankles, and feet.We look at how different areas work together. For example, a hip or ankle restriction may affect how you walk, run, or load your lower back. Treatment is based on the findings from your assessment rather than focusing only on where you feel pain

Your first appointment begins with a conversation about your health history, current concerns, daily activities, and goals. We will then perform an assessment based on your specific needs.Your assessment may include posture, spinal movement, joint mobility, strength, neurological or orthopaedic testing, and functional movement. We may also use our thermography, surface electromyography, and heart rate variability technology when it provides useful information.We will explain what we find, answer your questions, and discuss your treatment options. When clinically appropriate and with your consent, treatment may begin during the first appointment.

No. You are always in control of your care. An adjustment is one treatment option, but it is not the only way we work with patients.Your appointment may include joint mobilization, soft-tissue treatment, stretching, exercise, rehabilitation, shockwave therapy or education. We will explain each recommended technique before using it. You can decline or stop any part of the treatment at any time.

Most people find adjustments comfortable, but experiences vary. You may feel pressure, movement, or a brief sensation during the adjustment. Some people also experience temporary soreness afterward, similar to what they might feel after exercise.Tell us if you feel nervous, uncomfortable, or want a different approach. We can adjust the position, pressure, or technique based on your comfort level.

The popping or cracking sound can happen when pressure changes within a joint cause dissolved gas to move through the joint fluid. It is similar to the sound that may occur when you move or stretch another joint.The sound does not mean that a bone was out of place or that it was put back into position. An adjustment can still be effective without making a sound.

There is no standard number of appointments that works for everyone. The recommended frequency depends on your concern, how long it has been present, how it affects your daily life, and how you respond to care.After your assessment, we will give you our recommendations and explain the reasoning behind them. We will monitor your progress and adjust the plan as needed. You will not be asked to commit to a long-term contract or prepaid treatment plan.

No. You decide how long you want to receive chiropractic care. Some people stop once they have reached their goals. Others choose to return occasionally because they find treatment helpful for managing recurring tension, training demands, or periods of increased stress.Our goal is to give you a plan that may include treatment, movement strategies, and exercises you can use outside the clinic. We will make recommendations, but the final decision always belongs to you.

No. You can book an appointment with a chiropractor directly without a referral from a medical doctor.Most extended health plans do not require a referral for chiropractic care, but every plan is different. Check with your insurance provider if you are uncertain about the requirements of your coverage.

Most extended health plans include some coverage for chiropractic care. The amount covered, annual limit, and requirements depend on your individual plan.We recommend checking your benefits before your appointment so you understand your coverage. You are responsible for any amount that is not paid by your insurance provider.

Yes. We offer direct billing to many extended health insurance providers. Direct billing depends on your plan and does not guarantee that the full cost of your appointment will be covered.We also accept eligible ICBC claims and can bill ICBC directly for approved chiropractic appointments. Please have your ICBC claim number and accident date available when booking. You are responsible for any fees that are not covered by ICBC or your extended health plan.

Chiropractic care can be considered for people at different stages of life. The assessment and treatment approach should always reflect the person’s age, health history, current condition, goals, and comfort.Techniques used with a child or older adult may differ from those used with a younger, active adult. For patients under the age of consent, a parent or legal guardian may need to provide consent and attend the appointment. We will determine if chiropractic care is appropriate after completing an individual assessment.

Chiropractic care may be appropriate during pregnancy for concerns such as back pain, pelvic discomfort, joint stiffness, and changes in movement. Treatment positions and techniques can be adapted as the pregnancy progresses.Please let us know that you are pregnant and share any relevant medical concerns before treatment. We will discuss the proposed approach, answer your questions, and refer you to another healthcare provider if your symptoms require further medical assessment.